General Inquiries
Platform Support
Billing & Payments
Existing Customers
Easily request support in the Green Stack Console
Existing Green Stack customers can easily create support tickets in the Green Stack Console.
Step 1: Login to Green Stack Console
Login to the Green Stack Console with your Counterbalance ID account.
Step 2: Create a new support request
In the console header help menu, select Request Support to create a new support request.
Step 3: Describe and submit your request
Complete the support request form and click Submit. You will receive an email confirmation with your ticket number when your request is received.
